Bug triage questions

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Bug triage questions

Sven Arvidsson
Hi,

I have been doing some bug triage for a few of the debian gnome
packages. I'm planning to do some more, but before I start there are a
few questions I'd like to get your input on.

* What do I do about bugs open against versions in Sarge, but fixed in
Sid? AFAIK, packages in Sarge won't get updated, save for security
patches?
For example: 383566.

* Is it okay to close a bug I can't reproduce, where there have been new
releases of the package and the submitter have failed to respond to any
queries? If so, how long should I wait?
For example: 294503, last attempt to contact submitter was more than a
year ago. 351676, no reply after about three months.

* What do I do about bugs open against packages in woody?
For example: 306321 and 280680, are upgrades from woody supported any
longer?  

BTW, the debian-women BTS Cleanup HOWTO did answer a lot of my other
questions. Maybe it should be moved to the Debian Wiki?
http://lists.debian.org/debian-women/2006/04/msg00005.html

--
Cheers,
Sven Arvidsson
http://www.whiz.se
PGP Key ID 760BDD22


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Re: Bug triage questions

Josselin Mouette
Le mardi 10 octobre 2006 à 20:30 +0200, Sven Arvidsson a écrit :
> Hi,
>
> I have been doing some bug triage for a few of the debian gnome
> packages. I'm planning to do some more, but before I start there are a
> few questions I'd like to get your input on.

First, thanks for your work. Bug triage is a never-ending task, and help
is much appreciated.

> * What do I do about bugs open against versions in Sarge, but fixed in
> Sid? AFAIK, packages in Sarge won't get updated, save for security
> patches?
> For example: 383566.

You should mark them as closed with the sid version (or with the first
version that fixes the bug if you know it). They will still appear in
the BTS as being valid for sarge, but they should be closed anyway, as
the fix can't go into sarge.

> * Is it okay to close a bug I can't reproduce, where there have been new
> releases of the package and the submitter have failed to respond to any
> queries? If so, how long should I wait?
> For example: 294503, last attempt to contact submitter was more than a
> year ago. 351676, no reply after about three months.

I generally consider > 1 month without a reply to be enough. Depending
on the bug (e.g. if it needs complex action on the user's side), I can
wait for 3-4 months.

> * What do I do about bugs open against packages in woody?
> For example: 306321 and 280680, are upgrades from woody supported any
> longer?  

As upgrades from woody need to go through sarge, they won't be fixed.

Bug #280680 looks like a user error anyway (locally installed freetype
library).

> BTW, the debian-women BTS Cleanup HOWTO did answer a lot of my other
> questions. Maybe it should be moved to the Debian Wiki?
> http://lists.debian.org/debian-women/2006/04/msg00005.html

This is definitely a good idea.
--
 .''`.           Josselin Mouette        /\./\
: :' :           [hidden email]
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Re: Bug triage questions

Loïc Minier
In reply to this post by Sven Arvidsson
On Tue, Oct 10, 2006, Sven Arvidsson wrote:
> * What do I do about bugs open against versions in Sarge, but fixed in
> Sid? AFAIK, packages in Sarge won't get updated, save for security
> patches?

 I think the stable upload policy might permit some particular bugs to
 be closed, especially if the bug is very annoying, or very important
 and the fix relatively simple and has an attached patch.  Use your
 judgment.

 If you'd like to "queue" some particular stable uploads, perhaps you
 might usertag them with an appropriate tag, and someone (perhaps me)
 should go upload them.  I currently lack the time to triage bugs and/or
 patches for stable uploads, but I would have time to go over a triaged
 list and do the actual proofreading and uploading I guess.

 In all cases, as Josselin said, you can close the bug with the
 appropriate version of the package.

> * What do I do about bugs open against packages in woody?
> For example: 306321 and 280680, are upgrades from woody supported any
> longer?  

 I'm not sure I'm interested in uploads for "oldstable", I doubt anyone
 uses GNOME there, and I'm not even sure we may still upload therein.
 The same bug closures rules apply IMO.


 Thanks for your work, I appreciate it too!

--
Loïc Minier <[hidden email]>


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Re: Bug triage questions

Sven Arvidsson
On Wed, 2006-10-11 at 13:45 +0200, Loïc Minier wrote:

> On Tue, Oct 10, 2006, Sven Arvidsson wrote:
> > * What do I do about bugs open against versions in Sarge, but fixed in
> > Sid? AFAIK, packages in Sarge won't get updated, save for security
> > patches?
>
>  I think the stable upload policy might permit some particular bugs to
>  be closed, especially if the bug is very annoying, or very important
>  and the fix relatively simple and has an attached patch.  Use your
>  judgment.
>
>  If you'd like to "queue" some particular stable uploads, perhaps you
>  might usertag them with an appropriate tag, and someone (perhaps me)
>  should go upload them.  I currently lack the time to triage bugs and/or
>  patches for stable uploads, but I would have time to go over a triaged
>  list and do the actual proofreading and uploading I guess.
That's good to know, although I don't think I have run into any sarge
bugs that serious. Between backports.org and the imminent release of
Etch I guess most bases are covered.

Thanks for your prompt answers, both Josselin and Loïc, much
appreciated!

--
Cheers,
Sven Arvidsson
http://www.whiz.se
PGP Key ID 760BDD22


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Re: Bug triage questions

Sven Arvidsson
In reply to this post by Josselin Mouette
On Tue, 2006-10-10 at 20:42 +0200, Josselin Mouette wrote:
> > * Is it okay to close a bug I can't reproduce, where there have been new
> > releases of the package and the submitter have failed to respond to any
> > queries? If so, how long should I wait?
> > For example: 294503, last attempt to contact submitter was more than a
> > year ago. 351676, no reply after about three months.
>
> I generally consider > 1 month without a reply to be enough. Depending
> on the bug (e.g. if it needs complex action on the user's side), I can
> wait for 3-4 months.

Great, I will keep this in mind!

> > * What do I do about bugs open against packages in woody?
> > For example: 306321 and 280680, are upgrades from woody supported any
> > longer?  
>
> As upgrades from woody need to go through sarge, they won't be fixed.
>
> Bug #280680 looks like a user error anyway (locally installed freetype
> library).

Okay, I so both #306321 and #280680 can be closed?

--
Cheers,
Sven Arvidsson
http://www.whiz.se
PGP Key ID 760BDD22


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