QNAP TS-419P Stretch ATA errors

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QNAP TS-419P Stretch ATA errors

John Horan
I upgraded my storage to stretch the other day, and the device started freezing.  So I hooked up a serial console and saw the lots of ata errors

[  206.171723] ata1: Unable to stop eDMA
[  206.282486] ata4: Unable to stop eDMA
[  206.393193] ata3: Unable to stop eDMA
[  206.403606] ata3.00: exception Emask 0x52 SAct 0x7ffff7ff SErr 0xffffffff action 0xe frozen
[  206.412041] ata3: SError: { RecovData RecovComm UnrecovData Persist Proto HostInt PHYRdyChg PHYInt CommWake 10B8B Dispar BadCRC Handshk LinkSeq TrStaTrns UnrecFIS DevExch }
[  206.427529] ata3.00: failed command: WRITE FPDMA QUEUED
[  206.432810] ata3.00: cmd 61/10:00:f8:43:1b/00:00:00:00:00/40 tag 0 ncq dma 8192 out
[  206.432810]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x56 (ATA bus error)
[  206.448541] ata3.00: status: { DRDY }
[  206.452240] ata3.00: failed command: WRITE FPDMA QUEUED
[  206.457519] ata3.00: cmd 61/10:08:e0:bd:23/00:00:00:00:00/40 tag 1 ncq dma 8192 out
[  206.457519]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x56 (ATA bus error)
....
....
[  208.910781] ata1.00: status: { DRDY }
[  208.914478] ata1.00: failed command: WRITE FPDMA QUEUED
[  208.919757] ata1.00: cmd 61/08:f0:e8:d3:a0/00:00:00:00:00/40 tag 30 ncq dma 4096 out
[  208.919757]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x56 (ATA bus error)
[  208.935572] ata1.00: status: { DRDY }
[  208.939275] ata1: hard resetting link
[  210.248841] ata4: failed to resume link (SControl FFFFFFFF)


I'm going to try going back to jessie, to see if its a hardware issue.  Has anyone seen something similar on kirkwood devices?
Thank you
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Re: QNAP TS-419P Stretch ATA errors

R Epping - debian-arm
Hi John,

On April 19, 2017 7:47:49 PM GMT+02:00, John Horan <[hidden email]> wrote:
>I upgraded my storage to stretch the other day, and the device started
>freezing.  So I hooked up a serial console and saw the lots of ata
>errors
>
[snip errors]
>
>I'm going to try going back to jessie, to see if its a hardware issue.
>Has
>anyone seen something similar on kirkwood devices?

This is with a -marvell kernel I suspect. What kind of SoC is in this devive?

I have had kernel stability issues running backported -marvell kernels on my TS-221 (6282 SoC, 1GB RAM).
Backported -kirkwood kernels would not have an issue.
The same -marvell kernel would run fine on a TS-219 (6281 SoC, 512 MB RAM). This device even runs great with a fresh install of stretch.

This was tested October 23rd and reported to this list back then.

A bit later the disk in the TS-219 died.
Will try and swap the new stretch disks to the TS-221 this weekend.

>Thank you

--
Sent from my mobile device. Please excuse my brevity.

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Re: QNAP TS-419P Stretch ATA errors

John Horan
Hi Rob,
Yeah you are correct, on jessie it is running a kirkwood kernel, but the issue arises with the -marvell one from stretch.  Still I believe it has the same 6281 chipset as your TS-219.

-John

On Thu, Apr 20, 2017 at 7:14 AM, Rob J. Epping <[hidden email]> wrote:
Hi John,

On April 19, 2017 7:47:49 PM GMT+02:00, John Horan <[hidden email]> wrote:
>I upgraded my storage to stretch the other day, and the device started
>freezing.  So I hooked up a serial console and saw the lots of ata
>errors
>
[snip errors]
>
>I'm going to try going back to jessie, to see if its a hardware issue.
>Has
>anyone seen something similar on kirkwood devices?

This is with a -marvell kernel I suspect. What kind of SoC is in this devive?

I have had kernel stability issues running backported -marvell kernels on my TS-221 (6282 SoC, 1GB RAM).
Backported -kirkwood kernels would not have an issue.
The same -marvell kernel would run fine on a TS-219 (6281 SoC, 512 MB RAM). This device even runs great with a fresh install of stretch.

This was tested October 23rd and reported to this list back then.

A bit later the disk in the TS-219 died.
Will try and swap the new stretch disks to the TS-221 this weekend.

>Thank you

--
Sent from my mobile device. Please excuse my brevity.

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Re: QNAP TS-419P Stretch ATA errors

Timo Jyrinki-4
In reply to this post by R Epping - debian-arm
2017-04-20 9:14 GMT+03:00 Rob J. Epping
<[hidden email]>:
> On April 19, 2017 7:47:49 PM GMT+02:00, John Horan <[hidden email]> wrote:
>>I upgraded my storage to stretch the other day, and the device started
>>freezing.  So I hooked up a serial console and saw the lots of ata
>>errors
...
> A bit later the disk in the TS-219 died.
> Will try and swap the new stretch disks to the TS-221 this weekend.

Did you try out stretch on TS-221, or any others with more recent
Debian stretch experiences now that it was released? I don't see
anything marvell/kirkwood/qnap related in changelog lately that could
improve the situation if there's a generic problem.

I'm tempted but hesitating to upgrade. I have TS-221 specifically.

-Timo

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Re: QNAP TS-419P Stretch ATA errors

R Epping - debian-arm


On 27 June 2017 07:52:34 CEST, Timo Jyrinki <[hidden email]> wrote:

>2017-04-20 9:14 GMT+03:00 Rob J. Epping
><[hidden email]>:
>> On April 19, 2017 7:47:49 PM GMT+02:00, John Horan
><[hidden email]> wrote:
>>>I upgraded my storage to stretch the other day, and the device
>started
>>>freezing.  So I hooked up a serial console and saw the lots of ata
>>>errors
>...
>> A bit later the disk in the TS-219 died.
>> Will try and swap the new stretch disks to the TS-221 this weekend.
>
>Did you try out stretch on TS-221, or any others with more recent
>Debian stretch experiences now that it was released? I don't see
>anything marvell/kirkwood/qnap related in changelog lately that could
>improve the situation if there's a generic problem.
>
>I'm tempted but hesitating to upgrade. I have TS-221 specifically.

A few months ago I tried stretch (then still testing distro) with the TS-221.
Same issues as reported before.

Today there was another report on this list for a 6282 SOC in a TS-421 that was unstable.

As my TS-221 is personal production box I did not upgrade to a kernel with flavour Marvell.
I test with tftp booting marvell flavour kernel off of disks in a TS-219 (a 6281 SOC).

>-Timo

GRTNX, RobJE