"Deleted on server" error in KMail

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"Deleted on server" error in KMail

Larry Garfield-2
Hi folks.  For the past 3 days or so, when my KMail sync with an IMAP account,
I frequently get an error to the effect of "Messages in folder X were deleted
on the server.  Delete them locally?"  It then lists several UIDs, which
don't seem to have any pattern.

I am fairly certain that nothing is being deleted, as regardless of whether I
click Yes or No it doesn't seem like anything is removed, at least from my
local copy.  (I'm using Disconnected IMAP so that my local filters work.)  
But every time it complains it blocks the IMAP process, and if I'm away from
my computer at the time, it means it blocks it until I come back and push a
button.

Any idea what's going on?  Should I be worried about data loss here?  Is this
a KMail problem or IMAP server problem?

Running Debian Sid, KMail 1.9.4 using KDE 3.5.4.  

--
Larry Garfield AIM: LOLG42
[hidden email] ICQ: 6817012

"If nature has made any one thing less susceptible than all others of
exclusive property, it is the action of the thinking power called an idea,
which an individual may exclusively possess as long as he keeps it to
himself; but the moment it is divulged, it forces itself into the possession
of every one, and the receiver cannot dispossess himself of it."  -- Thomas
Jefferson


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Re: "Deleted on server" error in KMail

fboudra (Bugzilla)
Le lundi 4 septembre 2006 22:09, Larry Garfield a écrit :

> Hi folks.  For the past 3 days or so, when my KMail sync with an IMAP
> account, I frequently get an error to the effect of "Messages in folder X
> were deleted on the server.  Delete them locally?"  It then lists several
> UIDs, which don't seem to have any pattern.
>
> I am fairly certain that nothing is being deleted, as regardless of whether
> I click Yes or No it doesn't seem like anything is removed, at least from
> my local copy.  (I'm using Disconnected IMAP so that my local filters
> work.) But every time it complains it blocks the IMAP process, and if I'm
> away from my computer at the time, it means it blocks it until I come back
> and push a button.
>
> Any idea what's going on?  Should I be worried about data loss here?  Is
> this a KMail problem or IMAP server problem?
>
> Running Debian Sid, KMail 1.9.4 using KDE 3.5.4.

hi,

if you take a look at kdepim changelog:

    Added kdepim extra debug information from KDE bug #104956. Users of
    d-imap will have to put up with extra dialogs, but this is hopefully
    only until the d-imap data loss issues are worked out (some work on
    that problem is in this upload, but it hasn't been confirmed to fix
    the problem).

related bug reports:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=321102
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=332473
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=350851
http://bugs.kde.org/show_bug.cgi?id=104956

feedbacks are welcomed.

cheers,

Fathi

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Re: "Deleted on server" error in KMail

madcoder (Bugzilla)
In reply to this post by Larry Garfield-2
Le lun 4 septembre 2006 22:09, Larry Garfield a écrit :

> Hi folks.  For the past 3 days or so, when my KMail sync with an IMAP
> account, I frequently get an error to the effect of "Messages in
> folder X were deleted on the server.  Delete them locally?"  It then
> lists several UIDs, which don't seem to have any pattern.
>
> I am fairly certain that nothing is being deleted, as regardless of
> whether I click Yes or No it doesn't seem like anything is removed,
> at least from my local copy.  (I'm using Disconnected IMAP so that my
> local filters work.) But every time it complains it blocks the IMAP
> process, and if I'm away from my computer at the time, it means it
> blocks it until I come back and push a button.
>
> Any idea what's going on?  Should I be worried about data loss here?
> Is this a KMail problem or IMAP server problem?
to complement what Fathi said: it asks you (before actually doing so) if
it's ok to delete messages on your IMAP server, each time that it does
a d-imap sync.

So if it does not happen just after that you deleted some message in
some folders, then it's a problem.
--
·O·  Pierre Habouzit
··O                                                [hidden email]
OOO                                                http://www.madism.org

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Re: "Deleted on server" error in KMail

Larry Garfield-2
On Tuesday 05 September 2006 02:58, Pierre Habouzit wrote:

> > Any idea what's going on?  Should I be worried about data loss here?
> > Is this a KMail problem or IMAP server problem?
>
> to complement what Fathi said: it asks you (before actually doing so) if
> it's ok to delete messages on your IMAP server, each time that it does
> a d-imap sync.
>
> So if it does not happen just after that you deleted some message in
> some folders, then it's a problem.

It happens separately for different folders, and doesn't seem to correspond to
recently-deleted mail.  It has asked about my Sent folder many times (from
which I NEVER delete anything), various mailing lists (which I clean out
periodically, but haven't recently), pretty much anything that has mail
filtered into it directly, I think.  I don't believe it's happened to any
folders that don't get new entries except by me manually moving mail.

The error is also not asking about deleting mail on the server.  It's saying
that mail has been deleted on the server, and asks if it's OK to delete
locally.

--
Larry Garfield AIM: LOLG42
[hidden email] ICQ: 6817012

"If nature has made any one thing less susceptible than all others of
exclusive property, it is the action of the thinking power called an idea,
which an individual may exclusively possess as long as he keeps it to
himself; but the moment it is divulged, it forces itself into the possession
of every one, and the receiver cannot dispossess himself of it."  -- Thomas
Jefferson


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Re: "Deleted on server" error in KMail

Martin Steigerwald
Am Mittwoch 06 September 2006 03:13 schrieb Larry Garfield:

> > So if it does not happen just after that you deleted some message in
> > some folders, then it's a problem.
>
> It happens separately for different folders, and doesn't seem to
> correspond to recently-deleted mail.  It has asked about my Sent folder
> many times (from which I NEVER delete anything), various mailing lists
> (which I clean out periodically, but haven't recently), pretty much
> anything that has mail filtered into it directly, I think.  I don't
> believe it's happened to any folders that don't get new entries except
> by me manually moving mail.
>
> The error is also not asking about deleting mail on the server.  It's
> saying that mail has been deleted on the server, and asks if it's OK to
> delete locally.

Hello Larry,

please report your observations to upstream bug

http://bugs.kde.org/show_bug.cgi?id=104956       

I first thought these messages you describe may have to do with your local
filters and how KMail handles them with disconnected IMAP, but as I
thought it over I still didn't understand it fully.

Thing is that local filters just act locally. The changes they make are
synchronized with the IMAP account on the next data exchange. So sure
KMail deletes mail it filtered locally out of INBOX for example, but
since it filtered it out of INBOX locally already I do no see how it
comes about to delete them locally.  And for the folders it filters mail
to it should just upload mails then.

It may be regular behavior being debugfully reported by KMail, but it may
also be that you are seeing an issue here. Maybe someone with more indept
knowledge on the synchronisation implementation can shed a light on this.

Regards,
--
Martin 'Helios' Steigerwald - http://www.Lichtvoll.de
GPG: 03B0 0D6C 0040 0710 4AFA  B82F 991B EAAC A599 84C7


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